Returns & Exchanges
At Gingham & Heels, we want you to love your new outfit, so if something isn't quite right, we offer easy returns for store credit or exchange within 30 days of purchase. Please ensure items are in their original, unworn condition with all tags attached to qualify for a return.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your garments in their original packaging, ensuring all original tags and labels remain attached.
Post Your Parcel
Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized postage location.
Receive Your Credit
Once our team inspects your return, you will receive an email with your store credit voucher or confirmation of your exchange shipment.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing